Thank you for shopping with us. We are committed to delivering your order safely and efficiently. Please read our shipping policy carefully to understand how orders are processed, shipped, and delivered.
By placing an order on our website, you agree to the terms mentioned below.
1. Order Processing Time
All orders are processed within 1–3 business days after order confirmation.
Processing time may vary during:
● New launches
● Festive seasons
● Sales or promotional periods
● High order volumes
Once your order is processed and dispatched, you will receive a shipping confirmation along with tracking details via email, SMS, or WhatsApp (if applicable).
2. Shipping Timeline
Estimated delivery timelines:
● Metro Cities: 3–5 business days
● Other Cities & Towns: 5–8 business days
● Remote Locations: 8–12 business days
Delivery timelines are estimates and may vary depending on courier operations, weather conditions, regional restrictions, or unforeseen logistics delays.
3. Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout before payment.
We may also offer:
● Free shipping on selected orders
● Limited-time free shipping promotions
Shipping offers are subject to change without prior notice.
4. Order Tracking
Once your order is shipped, tracking details will be shared with you through your registered email or phone number.
Customers are responsible for tracking their shipment using the provided tracking link/details.
If tracking information is not updated immediately, please allow some time for courier systems to reflect the latest status.
5. Delivery Attempts
Our courier partners usually make multiple delivery attempts.
If the customer is unavailable during delivery:
● The courier partner may contact you directly
● Re-delivery may be attempted based on courier policies
If an order is returned back to us due to:
● Incorrect address
● Unreachable customer
● Failed delivery attempts
● Refusal to accept delivery
additional shipping charges may apply for re-dispatching the order.
6. Address Accuracy
Customers are requested to provide complete and accurate shipping details at the time of placing the order, including:
● Full name
● Correct address
● Landmark (if required)
● Valid mobile number
● Pin code
We will not be responsible for delays or failed deliveries caused due to incorrect or incomplete address details.
7. Delayed Deliveries
While we aim to deliver all orders within the estimated timeline, delays may occasionally occur due to:
● Courier partner issues
● Weather conditions
● Natural disruptions
● Government restrictions
● High shipment volumes
● Remote area accessibility
Such delays are beyond our direct control, and we request customers to cooperate in such situations.
8. Partial or Split Shipments
In certain cases, orders containing multiple products may be shipped separately depending on:
● Product availability
● Packaging requirements
● Warehouse operations
Customers will be informed if an order is dispatched in multiple shipments.
9. Damaged Package During Delivery
If the outer packaging appears severely damaged at the time of delivery, customers are advised to:
● Record an unboxing video
● Take clear photographs before opening
● Contact us immediately in case of product damage or missing items
Claims without proper unboxing proof may not be eligible for review.
10. International Shipping
Currently, international shipping may or may not be available depending on the service location.
For international shipping-related queries, customers may contact our support team before placing an order.
International orders may be subject to:
● Customs duties
● Import taxes
● Country-specific charges
These charges, if applicable, are the responsibility of the customer.
11. Cash on Delivery (If Applicable)
Cash on Delivery (COD) availability depends on:
● Serviceable pin codes
● Order value
● Courier partner availability
We reserve the right to disable COD for certain orders or locations without prior notice.
12. Order Cancellation After Shipping
Once an order has been shipped, it cannot be cancelled.
Customers refusing prepaid or COD orders repeatedly may be restricted from placing future orders.
13. Contact Us
For any shipping-related queries, customers can contact us at:
Email: sales.takshitaa@gmail.com
Support Days and Hours: Monday–Saturday, 11:00 AM to 7:00 PM.
We appreciate your trust and thank you for shopping with us.