Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
When you visit our website or place an order, we may collect certain personal information including:
Personal Information
● Full name
● Mobile number
● Email address
● Shipping and billing address
● Pin code
● Payment-related details (processed securely through payment gateways)
Order Information
● Products purchased
● Order history
● Transaction details
● Shipping preferences
Technical Information
● IP address
● Browser type
● Device information
● Cookies and browsing behavior
● Website interaction data
This information helps us improve your shopping experience and provide better services.
2. How We Use Your Information
Your information may be used for:
● Processing and delivering orders
● Order confirmation and updates
● Customer support assistance
● Managing exchanges or complaints
● Improving website functionality and user experience
● Fraud prevention and security monitoring
● Marketing, promotional emails, or offers (only where permitted)
We use customer data strictly for business and service-related purposes.
3. Payment Security
All online payments are processed through secure third-party payment gateways.
We do not directly store:
● Debit/Credit card details
● CVV numbers
● Net banking credentials
● UPI PINs or passwords
Payment information is encrypted and handled securely by authorized payment service providers.
4. Sharing of Information
We respect your privacy and do not sell or rent your personal information to third parties.
However, information may be shared with trusted service providers only where necessary for:
● Order delivery
● Payment processing
● Website operations
● Logistics and courier services
● Legal or regulatory compliance
These third parties are required to keep your information secure and confidential.
5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
● Improve website performance
● Remember customer preferences
● Analyze traffic and browsing patterns
● Provide a smoother shopping experience
Customers may disable cookies through browser settings, though some website features may not function properly afterward.
6. Marketing Communication
By using our website or placing an order, you may receive:
● Order updates
● Promotional offers
● Product launch notifications
● Marketing emails or messages
Customers may opt out of promotional communication at any time by contacting us or using the unsubscribe option where available.
7. Customer Rights
Customers may request:
● Access to their personal data
● Correction of inaccurate information
● Deletion of certain stored information (subject to legal/business requirements)
For such requests, customers may contact us through the details provided below.
8. Children’s Privacy
Our website is not intended for individuals under the age of 18 without parental or guardian supervision.
We do not knowingly collect personal information from minors.
9. Policy Updates
We reserve the right to update or modify this Privacy Policy at any time without prior notice.
Changes will become effective immediately upon posting on the website. Customers are encouraged to review this page periodically.
10. Consent
By accessing our website, creating an account, or placing an order, you consent to the collection and use of your information as described in this Privacy Policy.
11. Contact Us
For privacy-related concerns or questions, customers may contact us at:
Email: sales.takshitaa@gmail.com
Support Days and Hours: Monday–Saturday, 11:00 AM to 7:00 PM.
We value your trust and are committed to protecting your privacy and personal information.